Pensford Primary School

Pensford Primary School

Live and Learn Together
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Life at Pensford Primary School Life at Pensford Primary School Life at Pensford Primary School Life at Pensford Primary School
“Pupils feel safe
at school and are kind
to one another. They like
being at school and appreciate
the many experiences
they have.” - Ofsted
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Complaints Procedure

Complaints Procedure Statement

If you do have a complaint or concern about the school, there are several channels through which you can bring this to the headteacher's attention.

Parents have access to Class Dojo, through which they can message their child's class teacher, or the headteacher, at any time.

We also have a Parent Council, who meet the headteacher once each term to raise anything parents are concerned about.

You can also speak to the headteacher most days before or after school, or contact him via the school office on 01761 490470 or directly using warrickbarton@pensfordschool.org .

If things ever became more serious and required a formal complaint, we follow The Bath and Mendip Trust's Complaints Policy, which can be downloaded here.